SHIPPING AND CONTACT INFO
Counter
Since August 3, 2006
Crafty Paws uses Paypal to process all online orders.


**VALID EMAIL ADDRESS for PAYPAL BILLING!
**CORRECT SHIP TO ADDRESS
**PHONE NUMBER


SHIPPING
We ship using the U.S. Postal Service via FIRST CLASS MAIL.  Please allow AT LEAST 7-10
days shipping time.
 For shipping to other countries, please email me for shipping costs.

SHIPPING CHARGES:   The minimum s&h fee is $5.00--this includes orders for charms only.   
We don't try to get rich off of inflated shipping charges--we just want to cover expenses :-0  
REMEMBER, YOU GET FREE SHIPPING ON ANY PURCHASE OF $30 OR MORE!  (Free
shipping applies to orders shipped within the continental U.S ONLY.)

PAYMENT METHODS:
****PAYPAL:  all major credit cards, debit cards,.  You MUST provide a VALID e-mail address to be
able to use paypal.  This is the fastest way to process your order and PAYPAL is free and secure!

****
OFFLINE (Credit Card or Personal Check):  If you aren't comfortable using paypal, we will process
your payment in the store.  Please indicate which method with your order.   Rest assured, either way
you choose, your info is safe with us!  If you choose to mail us your order and pay by personal check
or money order, that's ok too.  Please note that when paying by check, we will not ship your order
until the check has cleared the bank.(usually 7-10 business days)  Fee for all returned checks:  $40.00

PLEASE, IF YOU HAVE ANY QUESTIONS, DON'T HESITATE TO CONTACT US!

Returns:  We don't issue refunds.  If you receive an item and aren't happy, you may return
the item to us within 10 days. (return shipping and all costs associated with it are not our
responsibility)  We will issue STORE CREDIT ONLY once the item has been returned to us.   
Exchanges are only issued for
damaged goods only.  Damaged goods must be reported
within 3 days of receiving your package.  No exchanges will be made after that time.

Backorders:  sorry, we don't ship backorders.  If an item you ordered is out of stock, it will
be removed from your invoice.  If requested, we will notify you when an item again
becomes available.

Mailing address:
Crafty Paws
10322 ST RT 123 W
Clinton, KY  42031

email:
 craftypawsgifts@hotmail.com

Since I also show dogs, I am usually gone on Fridays.  Please be patient if I don't respond right away :-0